1. How much does shipping cost?
Free shipping for orders of 2 bags and above.
|Below RM120||RM120 & above||Standard Shipping|
|West Malaysia||RM8||FREE||3-7 Working Days|
|East Malaysia||RM15||FREE||5-10 Working Days|
2. How long will it take to get my order?
For in-stock, generally it will take 2-4 days for us to process your order and dispatched. Your parcel will then take 5-7 working days for item to arrive at your doorstep.
For pre-order item, generally it will take around 30 days (Specific time would be mentioned in product page) for us to restock it and then process your order in 1-2 days upon restocking.
3. What shipping carriers do you use?
We use trusted local couriers to deliver your item (Poslaju, Ninjavan etc.) based on location availability.
4. WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. There will be a re-shipping cost for items delivered back to us due to incorrect address given upon checkout. If you decide to change your shipping address, please write to us at firstname.lastname@example.org within 24 hours upon placing your order for us to assist you with this.